Frequently Asked Questions
1. Where do you ship from?
We work with trusted fulfillment partners to ship orders efficiently. Depending on the product and destination, items may ship from different warehouses to ensure timely delivery.
2. How long does shipping take?
Processing time is typically 1–3 business days.
Shipping times vary by destination, but most orders arrive within 7–15 business days.
You will receive a tracking number once your order has shipped.
3. Do you offer order tracking?
Yes. Once your order ships, you’ll receive an email with tracking details so you can follow your package every step of the way.
4. What is your return policy?
We accept returns for unused and unopened items within 14 days of delivery.
If there is an issue with your order, please contact us and we’ll be happy to assist you.
5. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Include your order number and clear photos so we can resolve the issue quickly.
6. How can I contact customer support?
You can reach us anytime at:
laryndonmoyer83@outlook.com
We aim to respond to all inquiries within 24–48 business hours.
7. Is my payment information secure?
Yes. All payments are processed through secure, encrypted payment providers. We do not store or have access to your full payment details.
8. Can I change or cancel my order?
If you need to make changes, please contact us as soon as possible. Once an order has been processed or shipped, changes may no longer be possible.